How can we help?
Search our answers and the community, or ask us directly.
Topics
Getting startedWhat BelleIndex is and how it works
Needs & quotesPosting what you need, sending and comparing quotes
Bookings & cancellationsBooking, changing plans, no-shows
Credits & paymentsFree credits, packs, receipts, refunds
Open spotsLast-minute times you can book or post
Messages & safetyMessages, reporting, blocking, our safety rules
Reviews & ratingsTwo-way reviews and your rating
Your accountSigning in, your details, deleting your account
Popular questions
- How BelleIndex worksCustomers post what they need and name a price; nearby beauty businesses send quotes.
- Is BelleIndex free for customers?Yes. Posting a need, getting quotes, messaging and booking are free.
- How do I post a need?Three steps: what you need, when and where, and your price.
- Why haven't I received any quotes?Quotes depend on businesses near you, your time and your price.
- Why are quotes sealed for 30 minutes?So every business gets a fair chance — not only the fastest one.
- How do I compare quotes and book one?Open your need, compare the quotes, and tap Accept Offer on the one you like.
Community Q&A
Questions from customers and businesses, answered by the community and the BelleIndex team.