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Help Center › Messages & safety
Messages & safety
- How do messages work, and why are phone numbers hidden?Talk through BelleIndex Messages; phone numbers and emails are hidden to keep you safe.
- How do I report or block someone?In any chat or on a business profile, tap ⋯ then Report or Block.
- BelleIndex safety rulesNo home visits, no sexual content, keep talking on BelleIndex.
- Why aren't home services allowed?Every appointment happens at a business location, to keep customers and businesses safe.
- Why was my account suspended?Sexual content gets an account suspended immediately. If you think it was a mistake, contact support.
- What should I do if I felt unsafe?If you are in danger, call 911 first. Then report it; safety reports are reviewed within 24 hours.