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Help Center › Reviews & ratings
Reviews & ratings
- How do reviews and ratings work?After a completed booking both sides review each other. Reviews stay sealed until both are in.
- What is my client rating?Businesses see how reliable you are. Only no-shows, late cancels and unpaid services lower it.
- How do I challenge a mark on my rating?Open My rating and challenge it. The mark stops counting while our team looks at it.
- Customer levels, badges and your verified cardKeep appointments to move up from New to Exceptional, and share a verified rating card.