How can we help?
Search our answers and the community, or ask us directly.
Help Center › Reviews & ratings
Reviews & ratings
- How do reviews and ratings work?After a completed booking both sides review each other. Reviews stay sealed until both are in.
- How do I review a customer?Mark the booking Complete, then tap Leave Review. Reviews stay sealed until both sides are in.
- Can I reply to or remove a review?Reviews can't be edited or removed, but you can post one public reply.
- How does My Rank work?Earn points from bookings, reviews and activity to move from New Pro to Elite.