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Help Center › Your account
Your account
- How do I change my location?Change your saved location from Me in the app, or My Profile on the website.
- I can't sign inReset your password, or use the same Apple or Google button you signed up with.
- How do I delete my account?Me → Help & support → Delete account. Unused bought credits are refunded.
- How do I create an account?Use Apple, Google, or your email and a password. You can start straight away.
- How do I reset or change my password?Use Forgot password? on the sign-in page. The link works once and expires after 60 minutes.
- How do I change my name, email or photo?Customers: Me → My profile in the app. Businesses: My Business → Profile.
- How do I choose which notifications I get?Notifications → choose App push and Email for each topic.
- How do I contact support?Open a ticket at Support. We reply within 1 business day, and safety reports within 24 hours.
- Can I get a copy of my data?Yes. Ask through Support and we will send it to you.