How can we help?
Search our answers and the community, or ask us directly.
Help Center › Bookings & cancellations
Bookings & cancellations
- How do I cancel or change a booking?Cancel from Bookings. Cancelling within 24 hours counts as a late cancel.
- What if the business cancels or doesn't show up?Message them on BelleIndex, then tell our team through Support.
- Where do I find my bookings?Everything is in My Bookings (the Bookings tab in the app).
- Can I change the time of my booking?There's no reschedule button yet: message the business, cancel early, and book the new time.
- Why can't I book?A few fairness limits apply: 2 upcoming bookings per business and 5 bookings a day.