Help CenterBookings & cancellations

How do I cancel or change a booking?

Go to Bookings, open the booking and tap Cancel. To change the time, message the business, or cancel and book a new time.

Please cancel as early as you can. Cancelling within 24 hours of the appointment counts as a late cancel on your rating, and not showing up counts as a no-show. Businesses see your rating when you ask for quotes.

Think a mark is unfair? You can challenge it from My rating.

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