How do I manage my bookings?

Bookings has two tabs, Upcoming and Past. Each booking shows the customer's first name, their client rating, their area and a Message link.

• Mark Complete after the appointment. It counts towards your rank and opens reviews for both sides.
• Mark No-Show if they didn't come. You can only do this after the appointment time. See what to do after a no-show.
• Cancel only if you really must, and message the customer first to explain. They're notified when you cancel, and their need opens again so other businesses can quote.

You and the customer both get a reminder about a day before each appointment.