Help Center › Community › Bookings & cancellations
A customer didn't pay. What can I do?
The customer left without paying for their service.
1 answer
✓ Official answer
Mark the booking Complete. Then, in your review of the customer, tap Didn't pay. It adds a mark to their client rating, which other businesses see. Also tell support what happened. BelleIndex doesn't take service payments, so we can't collect the money for you, but we do act on repeat problems.